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Send a message of holiday cheer with Google Maps

(Cross-posted on the Lat Long Blog)

For me, celebrating the holidays is about spending time with family and friends. Along with sharing delicious meals and building snowmen in the backyard, getting into the season often means traveling to places both familiar and new, whether going to visit family or walking down the Champs-Élysées to see the holiday lights.

We’re sure many of you have holiday plans in the works, so we’ve designed greeting cards you can email to friends and family—to share those fun adventures or just to say hello from wherever you are around the world. In addition to choosing from 10 holiday covers and adding a personal message, you can include specific directions, a Street View image or a favorite place on the inside of the card.

Since I grew up in New England, the holidays always make me think of skiing. So I’ll send some of my friends cards with inspiring ski scenes in Street View, or directions to Squaw Valley for an upcoming ski trip.

Around this time of year, I also get nostalgic about specific places where great holiday memories were made, so the card I’ll send to my family will remind them of the amazing breakfasts we had at Lou’s during past holiday seasons. And the card to my friends in New York will suggest a restaurant we should try when I visit them in a couple of weeks.

Thanks to Christoph Niemann for inspiration

And of course, to share some winter weather with my friends in California, I’ll send a card with some wintry scenes of Antarctica and Whistler, and snowy greetings on the cover.

We hope these online cards help you stay connected and share holiday cheer with your loved ones, whether you send directions to a holiday party, winter imagery from Street View or the various places that signify the spirit of the season to you. Start sending at googlemapsholidays.appspot.com. Happy holidays!

Posted by Katie Mandel, Product Marketing Manager, Google Maps

The next generation of mobile maps

(Cross-posted on the Google Mobile Blog and Lat Long Blog)

I’m excited to announce Google Maps 5.0 for Android, with two significant new features: 3D interaction and offline reliability.

We launched Google Maps for mobile a little more than five years ago. Since then, we’ve added dozens of features, and we’ve grown from a few thousand to more than 100 million users. Still, a couple of things have remained the same: a flat, north-up map and the need for a strong Internet connection. Today, we’re changing that for the first time.

Tilt while zoomed in (left) or use compass mode (right) to orient yourself with 3D buildings.

Explore maps in 3D
Until now, Google Maps has always downloaded the map as a set of small, square images that we stitch together to form the map you see. (You’ve probably seen those gray squares getting filled in, block-by-block, as the images load over the network.) Starting today, we’ll use vector graphics to dynamically draw the map on your device as you use it, allowing you to interact with it in new ways:

Tilting: Drag down with two fingers to tilt the map. Tilt while zoomed in on one of the 100+ cities around the world with 3D buildings to see a skyline spring to life.
Rotating: Twist with two fingers to rotate the map. After tilting to see 3D buildings, rotate around them to gain a new perspective from any direction.
Smooth zooming: Slide two fingers together or apart, and see the map and labels continuously scale to any zoom level, stopping when your fingers stop.
Compass mode: Center the map on your location, and then tap the compass button in the top right corner. The map will flip into 3D mode and start rotating to match your perspective, while still keeping all the labels upright and readable.

I found 3D buildings especially useful on a recent trip to New York. From my hotel to the Google office in Chelsea and bars on the Lower East Side, this richer representation of the real world made the map much more helpful. And whenever I walked out of a building or subway station, I used compass mode to get myself quickly oriented and on my way. Check out the video below to see tilt, rotation, zoom and compass mode in action, or see more pictures.

Offline reliability
Google Maps has always been, and continues to be, a fundamentally Internet-connected experience, meaning you always get the freshest map and place data, search and voice search, live traffic conditions, satellite and Street View imagery, and much more. Still, we understand that mobile Internet connections aren’t 100% reliable. So today we’re happy to take the first steps toward greater offline reliability, so you can find your way even if you lose your connection.

In the past, you’ve probably had frustrating moments when you get stranded without a map, whether ducking into the subway, sitting at the back of a restaurant or traveling anywhere with a flaky Internet connection. But dynamically drawing maps requires 100 times less data to get maps across all zoom levels, so now we’re able to proactively cache (or store) large areas on your device based on where you use Maps the most. This way, you can rely on having fast, robust maps available to you where you’re most likely to need them.

For example, I live in San Francisco and work in Mountain View, so Maps makes sure I can always pull up detailed street maps of each city and area maps for the whole San Francisco Bay Area. When I do have an Internet connection, I still get live traffic, imagery, richer map details and all the other features I’m used to with Google Maps.

Rather than having a static set of maps when installed, Maps will automatically start caching the areas you visit the most when your device is plugged in and connected to WiFi (e.g., the nightly charge). We’re already hard at work improving the algorithms and technology behind these features, so over time you can expect to see maps work better in more offline situations.

Offline rerouting
If you’re one of the more than 10 million people relying on Google Maps Navigation (Beta), our free turn-by-turn GPS navigation feature, losing your Internet connection can be particularly painful. (This happened to me on a recent ski trip to Tahoe, and I was left trying to manually find my way back to my route.) So we’re also introducing offline rerouting. You’ll still need a connection to start a route, but if you miss a turn along the way, we’ll quickly get you back on track, even if you don’t have an Internet connection. We’ll be rolling this feature out gradually over the next few weeks.

Google Maps Navigation now automatically reroutes you, even if you lose your connection.

These new features are just the first steps in maximizing dynamic map drawing technology to create a faster, more interactive experience where efficiency really matters: mobile devices. For example, we estimate that viewing maps now requires almost 70% less mobile network data overall than before. We can’t wait to take the next steps in making Google Maps faster, more reliable and even more useful no matter where you take it.

Get Google Maps for mobile 5.0 by searching for Google Maps in Android Market (or tap on this link if you’re on your phone). Android 1.6+ devices can get Maps 5.0, but 3D and offline features require Android 2.0+, and some features may not be supported for all devices or countries.

So try it out. Wander around in compass mode, explore 3D buildings—even dare to open Maps on the subway! I hope you enjoy all the new features as much as we do.

Posted by Michael Siliski, Product Manager

We asked. You told us your wishes for 2011

(Cross-posted from the Small Business Blog)

Two weeks ago, the Small Business Marketing team asked about your aspirations for the coming year. You told us the biggest wish for your business, and the wish for expanding your business’ online presence. Today, we’d like to share what we heard.

We combined your responses from our blog, Facebook and Twitter and organized them into three main themes and then sub-themes. Of course, not all wishes fell neatly into these themes, so we did create a Miscellaneous category.

Before the drum roll, thanks to everyone that took time to share and participate. Some wishes were big and audacious and others more practical, but all with an underlying tone of passion for what you do and a focus on delighting your customers. On with the results…

Theme 1: Move my business online

Not surprisingly, you’re passionate about the business products you’re using and made very specific feature requests. Rest assured if they were Google product related, we’ve shared your wishes with our product teams. Additionally, you said you want more online resources to help your business grow. Your comments acknowledged that referrals are now happening online through social media channels and, as such, you want to understand how to use these online tools. You also want more out of your websites. Ultimately, you said you want to do more online to run your business more efficiently and spend more time concentrating on your customers.

Click for larger image.

Theme 2: Grow my business

We heard that you want to continue to grow your business with increased profits, more customers, or more people. Lots of wishes for more marketing tools to increase your business’ visibility – the range included the entire marketing mix. You want simple tools made specifically for you. There were wishes for funds to buy equipment, spend more on advertising, build e-commerce into your offering, and lease real estate – to name a few.

Click for larger image.

Theme 3: Love my business

Many resounding wishes to continue fueling your passion because you love what you do. You’d love to learn more – from social media, AdWords and Places to creating marketing plans. You prefer support face-to-face with people and training at a relatively low cost. Many of you want more opportunities to network and support your fellow business owners. Whether it’s help getting the most out of applications and tools, or navigating a healthcare plan, you’d like some expertise to assist.

Click for larger image.

We thank you again for telling us your wishes for the coming year. Stay tuned as we will use these wishes to build upon our plans to to help small businesses succeed in 2011.

Posted by Leslie Hernandez, Product Marketing Manager, Google Small Business Team

An update on Google Fiber

Earlier this year we announced an experiment we hope will help make Internet access better and faster for everyone: to provide a community with ultra high-speed broadband, 100 times faster than what most people have access to today.

This week I joined Google as vice president of Access Services to oversee the Google Fiber team. Over the past several months I’ve been following the progress the team has already made—from experimenting with new fiber deployment technologies here on Google’s campus, to announcing a “beta” network to 850 homes at Stanford—and I’m excited for us to bring our ultra high-speed network to a community.

We had planned to announce our selected community or communities by the end of this year, but the level of interest was incredible—nearly 1,100 communities across the country responded to our announcement—and exceeded our expectations. While we’re moving ahead full steam on this project, we’re not quite ready to make that announcement.

We’re sorry for this delay, but we want to make sure we get this right. To be clear, we’re not re-opening our selection process—we simply need more time to decide than we’d anticipated. Stay tuned for an announcement in early 2011.

Posted by Milo Medin, Vice President, Access Services

你好, नमस्ते and bonjour to better mobile web Gmail

(Cross-posted from the Google Mobile Blog)

There are many ways to get your Gmail on your phone. The mobile webapp version of Gmail (which you can get to by going to gmail.com in your browser) is the best way to get the most Gmail features on your iPhone or Android-powered device. Features such as search, stars, labels and threaded conversations all work in the mobile webapp just as they do in the desktop Gmail experience. Today, we’re bringing the latest version of our HTML5 webapp to 44 new languages.

Before today, this new version was only available for U.S. English, but we’re now expanding to Arabic, Bulgarian, Catalan, Chinese (Traditional and Simplified), Croatian, Czech, Danish, Dutch, English (UK and American), Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese (for both Portugal and Brazil), Romanian, Russian, Serbian, Slovak, Slovenian, Spanish (for both Spain and South America), Swedish, Thai, Turkish, Ukranian, Urdu and Vietnamese.

If your phone’s default language is one of those listed, go to gmail.com in your phone’s browser and the new interface will appear in your language automatically. We’ve been rolling these changes out, so some of you may have already seen them. You’ll get a bunch of new goodies including offline support, smart links (titles will appear in links for Google Maps, YouTube and Google Docs), the ability to add and remove labels, layout improvements and more—in addition to the existing features like starring, better threaded conversations and search.

This new version works for iPhones running iOS 2.2.1 and above, and all versions of Android. Go to gmail.com in the browser of your iPhone or Android-powered device to try it out, and if you have any feedback, let us know in our forum.

Posted by Scott Eblen, Product Manager

TeachParentsTech.org: keeping tech support a family business

Every December for as long as I can remember, I’ve come home to something like this:

If you couldn’t already tell, that’s a list of things my dad wants me to teach him how to do. Don’t get me wrong, I love teaching my dad how to do stuff on his computer—and he’s fairly tech-savvy as far as dads go—but sometimes trudging through that to-do list gets tedious.

Talking to fellow Googlers, I learned that I wasn’t alone in my role as the one-man family tech support team. In fact, I was hard pressed to find anyone who didn’t have a similar story about getting their parents up to speed.

This got a few of us thinking. Why isn’t there a site designed to help “kids” teach their parents about computer basics? So we put our heads together and built a new site: TeachParentsTech.org.

TeachParentsTech.org lets you select from more than 50 basic how-to videos to send to mom, dad, your old college roommate, your neighbor or anyone else who could use a little help with tech tasks—whether it’s how to copy & paste to how to share a big file. Wrap up your video with a custom email and off it goes! The recipient will receive your message and a link to the video(s) you selected.

As an added treat, the first 10,000 people who send tech support care packages will also be able to send a real tech support care package in the (snail) mail to the recipient of their choice (U.S. only)—on us.

I hope this shaves off an hour or two of your family tech support duties this December—and beyond!

Update 6:04 PM: Whoa, that was fast! We're now out of snail mail care packages.

Posted by Jason Toff, Toff Family Tech Support

Double rainbows, annoying oranges and bed intruders: the year on YouTube

(Cross-posted from the YouTube Blog)

It’s time to rewind back through the YouTube videos that people in the U.S. and around the world were watching and searching for in 2010. These lists of most-watched videos reflect the people, places and events that captured our collective attention and imagination throughout the year. During 2010, you all watched more than 700 billion YouTube videos, and uploaded more than 13 million hours of video. We met a bunch of new faces, some new words and phrases entered our shared lexicon, and we celebrated as some new YouTube partners hit the big time with millions of views. Remember these moments?

It started with a crime scene and ended up on the Billboard chart: when Antoine Dodson met the Auto-tune the News guys, a viral hit was made.
Columnist Dan Savage took to YouTube to respond to a spate of suicides by gay teenagers by launching the “It Gets Better” project to send messages of hope to bullied gay teens. The campaign went viral, with everyone from President Obama to Pixar employees taking part.
The next Justin Bieber? That was the buzz, as this performance by 13-year-old Greyson Chance went viral and led to a record deal for this sixth grader from Edmond, Okla.
He’s an orange and, yeah, he’s pretty annoying. And that’s been the key to this channel’s meteoric rise in 2010: in less than one year, more than 1 million people have signed up for a regular dose of wise-cracking citrus.
Paul “Yosemite Bear” Vasquez’s emotive footage of a spectacular rainbow in Yosemite National Park caught the attention of a few pop culture sites and comedian Jimmy Kimmel, whose tweet helped make this clip and the “double rainbow” one of the most beloved memes of 2010.

And now, the moment you’ve all been waiting for … here are the most-watched videos of 2010, compiled based on the view counts of videos uploaded during 2010. In some instances we aggregated totals across multiple versions of the same video to find the most-watched clip that really set YouTube on fire this year.

Globally, as of November 2010, the most-watched YouTube videos (excluding major label music videos) were:

And globally, as of November 2010, the most-watched major music label videos were:

The most-searched for queries on YouTube during the year show what was on our collective minds as 2010 played out. Like Google Zeitgeist, these lists reveal the interests, issues and entertainment that connected us.

January - haiti
February - luge
March - eclipse trailer
April - ipad
May - eminem not afraid
June - shakira waka waka
July - double rainbow
August - bed intruder
September - halo reach
October - whip my hair
November - firework

For more reminders of the people, places and events that played out on YouTube during 2010, visit youtube.com/rewind or check out YouTube Trends for more detailed lists.

Posted by Mia Quagliarello, Community Manager, YouTube